Kindness

Kindness is the most powerful tool that we each have to work better, live better, and be better.

Kindness is more than ‘being nice’. Kindness is often a step outside of our comfort zone. It might mean having a difficult conversation with empathy, sharing a sincere compliment, or recognizing the effort of ourselves and colleagues.

Our tools to practice Kindness

Connecting

Establishing and nurturing meaningful relationships

Listening

Being intentionally attentive & responsive to others’ input, and to our own feelings

Giving

Providing or sharing something (help, support, time, etc)

Gratitude

Feeling thankful for the good qualities in ourselves, others, our lives, and the world

Empathy

Understanding and sharing the feelings and perspectives of others

Compassion

Showing a desire to help based on empathy

Sincerity

Being free from pretense, deceit, and hypocrisy in all communication

Recognizing

Outward appreciation through praise or celebration.

Kindness is personal for every individual

For me, kindness is...

It’s about empathy and it’s about caring. And then you act in a way that is consistent with that caring. And it’s not a constant. You have to practice and work at being kind.

Kindness is doing for others without an expectation of something coming back to you, now or any time in the future

I think of kindness as operating with the consideration of others at the forefront without sacrificing being kind to yourself

Kindness at work is important

Kindness solves foundational workplace challenges to increase job satisfaction and employee engagement to drive long term results for your business.

Kindness at work improves:

Health & Well-being

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Health – Practicing gratitude helps us resist the negative physical aspects of stress.⁵

Well-Being – Showing Kindness towards others shows a 32% increase in happiness.⁶

Trust & Connectivity

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Trust – Viewing someone as Kind is a key determinant in viewing them as trustworthy.⁷

Connectivity – Practicing intentional Kindness towards a friend or colleague has shown to improve relationships by 48% more than the control.⁸

Purpose & Productivity

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Purpose – Being Kind towards others has shown increases your own life satisfaction by 46%.⁹

Productivity – Increasing empathy is related with more effectiveness in work environments.¹⁰

Empathy & Inclusion

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Empathy – People who think their empathy levels are changeable put more effort into being empathetic, listening to others, and helping, even when it’s challenging.¹¹

Inclusion – Practicing Kindness by considering other’s perspectives leads to stronger sense of cooperation, empathy, and inclusion.¹²

Types of Kindness

There are benefits to practicing Kindness both towards others and also towards ourselves.

Kindness to Self

Kindness starts with ourselves. We must be Kind to ourselves to have the capacity to bring our best selves to others. Practicing self-compassion is shown to increase our self-confidence and encourage other healthy habits.

Kindness to Others

Practicing Kindness towards others is shown through hundreds of research papers to have dramatic positive effect on both the giver and the receiver. They are happier and healthier leading to improved connectivity, collaboration, and performance.¹³

An employee experience where every user feels they are making a difference.